What we do

Story About Us

MISSION CRITICAL FIELD SERVICE SOLUTIONS

  • Custom integrated solutions
  • 24 x 7 Call Center
  • Logistics
  • Global field service capabilities
  • Program/Project Management

SEGMENTS SERVED

Small, Medium, Large and Enterprise solution design and installation, Mission critical response programs and preventative maintenance, Data center response and service, Video Walls (Multi-Monitor).

ENERGY EFFICIENCY SOLUTIONS

Distributed Low Voltage & Composite Fiber Power, Indoor & Outdoor LED Lighting ,Rooftop & Ground Base Solar.

REACTIVE BREAK/FIX DISPATCH SERVICES

Mission critical service delivery with 2-4-8 hour-, NBD service operations on a per call basis, SLA “flow downs” accepted custom skilled, certified and trained field force capability.

PRE-SALES SUPPORT

Conference Calls, WebEx & Face-to-Face Meetings, Pre-Sales Engineering Technical Support, Professional Project Scope of Work Creation, Comprehensive Bill of Materials Creation, Project Financing.

POST- SALES SUPPORT

Advanced Technology Planning & Budgeting Services.

Things we are good at

PROFESSIONAL SERVICES

IT Consulting Services, IT Network Assessment/Troubleshooting Services, IT Network Design Services, Predictive Modeling, Onsite Physical Site Survey’s, Comprehensive IT Network Design Documentation Services, IT Network Hardware Staging & Configuration Services, Remote Off-Site, On-Site Customer Premise, IT Network Hardware Installation Services, Cabling & Power Infrastructure Installation Services, IT Network, Performance, Optimization & Certification Services, Comprehensive IT Network Performance, Optimization &, Certification Documentation Services, IT Network Security & Regulatory Compliancy Audit Services, Project Management Services.

CUSTOM TECHNOLOGY SERVICE TEAM CREATION

Custom technology field service team development programs are available for your project specific needs. Examples of previous custom service teams we have created include Electromechanical Beds and Massage Chairs, Personal Bio-Metric Monitoring Devices and Advanced Optical and Microscopic Devices. 

These services typically require some level of customer or manufacturer provided training for the field teams or in a “train the trainer” type scenario. Online & Live Meeting training sessions are the recommended method to deliver training’s in order to reach all team members (present & future), cut down training costs and increase times of availability.