GOVERNMENT
Specialized Labor Requirements
US Government Clearance (Clearance process managed by ITH 3rd party partner or customer)
o Yankee White (project based)
o Top Secret
o Secret
Background Checks
Drug Testing
ITH Global Field Service Offering:
Administrative Simplicity
o All payments and invoicing are processed through ITH’s system as “regular” work in $USD
Level 1 Technology Services available in 83 countries
Data Center and Server Technology Services available in 46 countries
Licensed Electricians with 100% coverage of the US and Canada
Post- Sales Support
Advanced Technology Planning & Budgeting Services Advanced Technology Planning & Budgeting Services
Reactive Break/Fix Dispatch Services:
Mission critical service delivery with 2-4-8 hour-NBD service operations on a per call basis
SLA “flow downs” accepted
Custom skilled, certified and trained field force capability
Pre-sales Support:
Conference Calls, WebEx & Face-to-Face Meetings
Pre-Sales Engineering Technical Support
Professional Project Scope of Work Creation
Comprehensive Bill of Materials Creation
Project Financing
Professional Services:
IT Consulting Services
IT Network Assessment/Troubleshooting Services
IT Network Design Services
Predictive Modeling
Onsite Physical Site Survey's
Comprehensive IT Network Design Documentation Services
IT Network Hardware Staging & Configuration Services
Remote Off-Site
On-Site Customer Premise
IT Network Hardware Installation Services
Cabling & Power Infrastructure Installation Services
IT Network Performance, Optimization & Certification Services
Comprehensive IT Network Performance, Optimization & Certification
Documentation Services
IT Network Security & Regulatory Compliancy Audit Services
Project Management Services
Certification Required Services:
Tower Climbers
Lift Operations